A number of services throughout Australia can provide information, support and treatment options for people who are experiencing problems with ice and other drugs. Although it can be difficult to seek help, in most cases the sooner you reach out for support, the better.

Your local doctor can be a good starting point – they can discuss your concerns with you and provide referrals to other services that you might need.

Key support services in Australia

A variety of free and confidential telephone and online support services are available for people experiencing problems with ice, as well as their family and friends.

  • NATIONAL ALCOHOL AND OTHER DRUG SERVICES

    Lifeline logo

    LIFELINE

    Crisis telephone support. Open 24 hours. Also provides one-on-one online chat support.
    Ph: 13 11 14 | Web: www.lifeline.org.au

    National Drug Hotline Image

    NATIONAL ALCOHOL AND OTHER DRUG HOTLINE

    For free and confidential advice about alcohol and other drugs, call the National Alcohol and Other Drug Hotline on 1800 250 015. It will automatically direct you to the Alcohol and Drug Information Service in your state or territory. These local alcohol and other drug telephone services offer support, information, counselling and referral to services.

    ADIN logo

    AUSTRALIAN DRUG INFORMATION NETWORK

    For more information about support services in your local area, please visit the Australian Drug Information Network (ADIN). ADIN is a national search directory for treatment services and other resources relevant to alcohol and other drug issues.

    Counselling Online Logo

    COUNSELLING ONLINE

    Free and confidential counselling service for people using drugs, their families and friends.
    Web: www.counsellingonline.org.au
  • STATE AND TERRITORY ICE TELEPHONE SERVICES

    The following state and territory-based telephone services provide free, confidential and non-judgemental telephone counselling, information and referral services for residents in those areas who are seeking help for their own or another person’s ice use.

    All are available to callers 24 hours a day, 7 days a week.

    If your state or territory is not listed, please call the National Alcohol and Other Drug Hotline on 1800 250 015. This service provides free and confidential advice about alcohol and other drugs to all Australian residents.

              NSW

    STIMULANT TREATMENT LINE

    Sydney metropolitan areas - Ph: (02) 9361 8088
    Regional and rural NSW - Ph: 1800 10 11 88

     

              NT

    BREAK THE ICE

    Ph: 1800 131 350

              VIC

    ICE ADVICE

    Ph: 1800 423 238

              WA

    METH HELPLINE

    Ph: 1800 874 878

  • Mental Health Services

    Lifeline logo

    LIFELINE

    Crisis telephone support. Open 24 hours. Also provides one-on-one online chat support.
    Ph: 13 11 14 | Web: www.lifeline.org.au

    Woman on phone

    BEYOND BLUE

    Beyond Blue provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.

    Ph: 1300 22 4636 | Web: www.beyondblue.org.au

    Headspace logo

    HEADSPACE

    headspace helps young people aged 12-25 years who are going through a tough time.

    Web: headspace.org.au

    headspace centres are located across Australia and help you to access the right type of health worker for your needs. 

    Web: headspace.org.au/headspace-centres/

    eheadspace provides online and telephone support for young people and their families

    Web: headspace.org.au/eheadspace/

    Woman sitting on laptop with daughter

    HEAD TO HEALTH

    Head to Health provides links to trusted Australian online and phone supports, resources and treatment options for people trying to improve their own mental health, or support somebody else with mental health issues.

    Web: www.headtohealth.gov.au

    Kids Helpline Logo

    KIDS HELPLINE

    Free and confidential online and telephone counselling service for people aged 5-25 years. Open 24 hours.
    Ph: 1800 55 1800 | Web: www.kidshelpline.com.au

    SANE logo

    SANE AUSTRALIA

    SANE Australia is a national mental health charity working to support Australians affected by complex mental illness. SANE’s work includes mental health awareness, online peer support and information, stigma reduction, specialist helpline support, research and advocacy.
    Ph: 1800 18 7263 | Web: www.sane.org
  • Alcohol and Other Drug Information

    ADF logo

    alcohol and drug foundation - druginfo

    DrugInfo is a confidential, non-judgemental telephone and email information and referral service for anyone seeking help for their own or another person’s alcohol or drug use. DrugInfo also provides alcohol and drug professionals a first port of call for information about drugs and prevention of drug-related harm, to support them in their work. Available Monday - Friday 9am - 5pm.
    Ph: 1300 85 85 84 | e: druginfo@adf.org.au  | Web: www.adf.org.au/resources/druginfo/

    just ask us

    Just Ask Us provides information about health and well-being including information on drug use.
    Web: www.justaskus.org.au

    national drugs campaign

    An Australian Government website that provides information about illicit drugs.
    Web: campaigns.health.gov.au/drughelp

    positive choices

    Positive Choices is an online portal to help school communities access accurate, up-to-date drug education resources and prevention programs.
    Web: positivechoices.org.au

    reachout.com

    ReachOut.com has information about drugs, where to seek help, how to help a friend, and many other youth related issues.
    Web: www.au.reachout.com

    Touchbase Logo

    touchbase

    Provides information about health and well-being, including information on drug use, for LGBTI Australians.
    Web: www.touchbase.org.au/alcohol-and-drugs

  • Mental Health Information

    Black Dog Institute Logo

    the black dog institute

    The Black Dog Institute is a translational research institute that aims to reduce the incidence of mental illness and the stigma around it, to actively reduce suicide rates and empower everyone to live the most mentally healthy lives possible.
    Web: www.blackdoginstitute.org.au

    Life In Mind Logo

    life in mind

    Life in Mind is an online portal that connects organisations and communities to the latest information, activities, resources and research about suicide prevention.
    Web: www.lifeinmindaustralia.com.au/

    #YouCanTalk Logo

    #youcantalk

    #YouCanTalk is a joint national suicide prevention campaign aimed at giving people the confidence to respond to friends and family when they need help and guide them to the right support services.
    Web: www.lifeinmindaustralia.com.au/youcantalk

  • Advice for health professionals

    Click here for a list of specialist telephone alcohol and other drug consultancy services available in Australia.

Support Services for Aboriginal and Torres Strait Islander People

Page last reviewed: Wednesday, 11 September 2019

Get the latest ice facts on your phone Google Play Store Apple Store