It’s important to know that there isn’t a specific way that these situations should be managed and any approach you take is going to have advantages and disadvantages. There are many tips that may help you approach the situation in an informed and calm manner. However, everyone’s situation is different, so what works for one person may not necessarily work for another. Understand that you are doing the best that you can and seek additional support and the input of experts/doctors when needed.

Gather information to understand the effects of ice and why people use it (e.g. to cope with stress, or problems). This will help you gain a better understanding of the potential problems your loved one may be experiencing and the reasons why they may be using ice.

One of the first steps is to just start a general conversation with your loved one. Remember, they are still your loved one in there. Be mindful of timing these conversations so they are not when the person is or in In these conversations it’s important to show you care about them and are there to support them. Here are some tips about the best way to start conversations about ice.

• • Play the long game. It may take a number of conversations, over time, until someone is ready to start talking about their ice use with you and then a bit more time for them to start thinking about getting support. Without pressuring them, be consistent and persistent. This will keep the communication channels open, so that even if initial conversations aren’t moving them towards getting help, you have left the door open for them to come back and talk some more. Given that you want them to trust you, how you broach these conversations will be important.
  • Be vulnerable. You don’t want to make the conversation about you, but sometimes sharing some of your own hard times and how you got through them can make it easier for your loved one to do the same.
  • Talk about life, and how their ice use is affecting you. Helping them understand the impact their ice use is having on your life and theirs can assist in building motivation to change things.
  • Talk about harm reduction. If they are going to continue using ice, then encourage them to do so safely. Suggest they consider staying hydrated, take time out to rest and avoid using other substances (e.g. alcohol or other drugs) at the same time as ice.
  • Try not to be judgemental. It’s important to understand how things feel from their point of view, rather than to judge or criticise them for using ice. Let them know they’re not alone, that there’s help available, and there’s no shame in seeking help.
  • Mix it up. If your approach isn’t working, try changing your communication style. If you’re usually firm, try being softer. If you’re normally more sensitive, try a direct approach. Another option is to talk about other things that might be important, or that might be concerning the person using ice that don’t actually involve ice. People may be willing to seek some treatment or accept help for mood or stress, particularly if they are using ice as a way of coping with these things.
  • Be humble. Is someone other than you who might be better placed to have this conversation? Is there someone who the person might be more comfortable talking to?

Don’t make your friendship/relationship conditional on them seeking support. It’s important to keep the lines of communication open. Encourage them to engage in activities with you and others that don’t involve alcohol or other drugs. If they don’t want to talk about their drug use, you can always ask them how you can assist them with other things in their life.

It’s normal to feel stressed, anxious and worried about your loved one. The process of supporting someone before, during and after treatment for ice use can be very lengthy and distressing. It can also affect your involvement in your usual activities like work, friendships, family relationships and hobbies. There are confidential support services for family and friends of people who use ice that can also provide information and advice.