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The toolkit mailbox is monitored Monday to Friday, 9am to 5pm. Messages received out of these hours will not be reviewed until the next business day.

Please note Cracks in the Ice does not provide a counselling service.

If you need emergency support, please call Lifeline on 131 114 (a free and confidential 24-hour crisis helpline) or dial 000 for the police or ambulance.

If you would like to know what other services are available, please visit: Get Support Now

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