Call an ambulance (000) as soon as possible during an overdose.
Remember, paramedics do not involve police unless the person is a danger to themselves or to others. Responding to an overdose:
- Check the environment around the person and remove any needles or other objects that may cause injury
- Call an ambulance, and give them as much detail as you can about your location as well as exactly what was taken and when (if you know)
- If possible, move the person to a quiet room away from loud noises, heat and bystanders
- If they are overheating, loosen their outer clothing, fan them or place ice or cool washcloths on their neck and under their arms
- Stay calm and reassure them that they are not alone
- If a seizure occurs, remove any objects nearby that may cause injury
- If the person is unresponsive or unconscious move them into the recovery position. For more information on how to move someone into the recovery position, access the complete overdose factsheet here.